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Versa won't connect to my new phone

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‎09-14-2022 01:55 - last edited on ‎09-14-2022 06:34 by Fitbit Moderator

‎09-14-2022 01:55 - last edited on ‎09-14-2022 06:34 by Fitbit Moderator

Fit Bit Versa was connected to a old samsung phone and it died down so couldnt unpair and delete the account in fit bit app in samsung.

 

Now i tried connecting to VIVO android phone but its not pairing at all. tried few time to restart phone and tried connecting to other android devices but its not pairing or syncing.

 

 

Moderator Edit: Clarified subject

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‎09-14-2022 06:35 - edited ‎08-18-2023 05:44

‎09-14-2022 06:35 - edited ‎08-18-2023 05:44

Hello there, @ShobaRani. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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