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Versa won't connect to phone

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‎11-08-2019 01:25 - last edited on ‎11-09-2019 04:28 by Fitbit Moderator

‎11-08-2019 01:25 - last edited on ‎11-09-2019 04:28 by Fitbit Moderator

My Fitbit will not connect.

 

 

Moderator edit: updated subject for clarity

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‎11-09-2019 04:26

‎11-09-2019 04:26

@Pwats, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not connecting.

 

Please let me know what is the brand and model of your phone you are trying to connect your Versa with. In the meantime, make sure that you are following the setup process as described in this help article.

 

Keep me posted! 😀

JuanJo | Community Moderator

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