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Versa won't connect to provide updates

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‎05-06-2020 03:59 - last edited on ‎05-08-2020 18:38 by

‎05-06-2020 03:59 - last edited on ‎05-08-2020 18:38 by

My versa won’t connect to provide updates

 

 

Moderator edit: subject for clarity

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‎05-08-2020 18:37

‎05-08-2020 18:37

Welcome to the Fitbit Community, @Jb-p. I am sorry for the delayed response.

 

I am sorry to hear your Fitbit Versa won't connect to provide updates. I am glad to assist you with that.

 

I understand that your watch is not syncing and recommend following our troubleshooting instructions in this help article: Why won't my Fitbit device sync?

 

Keep me posted on the outcome. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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