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Versa won't connect to the app

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‎12-25-2018 13:34

‎12-25-2018 13:34

So basically I was super excited to get this and connect it to start tracking so I download the app and when it asks which type I obviously click versa but then it just goes on the home page so I tried it again and it still won't continue the process past which device. Please help!

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2 REPLIES 2

‎12-26-2018 08:13

‎12-26-2018 08:13

@Keira_Ann Welcome! It's good that the community is growing! Sorry to hear that your app is closing when trying to setup your Versa. Try restarting your phone and see if this helps resolve the issue. Also log out from the app, restart your phone and then log back in.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-29-2020 04:26

‎03-29-2020 04:26

I have the same problem

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