Versa won't connect with my Jaybird X3 headset

[Sparky333]

I can't get my Versa to recognize my Jaybird x3 wireless earbuds.  It finds my TV but not my earbuds! What am I doing wrong?  

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @Sparky333, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention. Please note that the Versa should not have difficulties pairing with any kind of Bluetooth headset but if yours is stuck during the pairing process I would like to suggest you the following:

1. Restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.
2. Make sure your headset is fully charged
3. Make sure there are no other Bluetooth device around that might interfere
4. If you have your phone around and if you have paired the headset with it, please turn your phone off. 

After checking these points, try to connect your headset again:

1. Start by activating pairing mode on your Bluetooth headphones, speaker, or other audio device.
2. On your watch, open the Settings app and then scroll down and tap Bluetooth.
3. Tap + Audio Device. Your watch searches for nearby devices.
4. When your watch finds nearby Bluetooth audio devices, it shows a list on the screen. Tap the name of the device you want to pair.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[DavideP75]

Sparky 333, I had the same problem.

In order to connect your Jaybird X3 to fitbit versa you need first to put them in PAIRING mode. To do so:

1) Turn the buds off

2)Then Press and hold the power button for more than 4 seconds until you see alternating red/green lights.

Now from your watch go on Setting/Bluetooth and click + Audio Device. It will search then pair and then you press connect and off you go.

Hope it helps. 

[MarcoGFitbit]

Hello @DavideP75, thanks for joining the conversation, it's great to have you on board the Fitbit Community. 

I appreciate you have taken the time to share your experience and the steps you took in order to pair your Bluetooth headset, I'm sure they will be very helpful for members of the Community facing the same situation. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[Sparky333]

Thank you so much!  It worked!

[DavideP75]

glad it did!

[Sparky333]

Thank you!!!!

[MarcoGFitbit]

Hello @Sparky333 and @DavideP75, I hope you're doing well, thanks for taking the time to reply. 

@Sparky333, I'm very glad your issue has now been resolved, at this moment I would like to welcome you to our Discussion boards, where you can find tips and inspiration from other members of the Community to keep you motivated. 

Thanks again for letting me know the outcome of your issue, if there's anything else I can do for you, please feel free to reply.

[unkle]

Ive got versa and jaybird run

this post worked perfect

thanks man

[Cocomo]

Thanks for the advice--finally got it to pair.  However, my Versa doesn't seem to have ANY range, I wear it on my left arm and it cuts out really badly.  I even tried to wear it on my right, but it will only work continuously if I hold the watch next to the earbuds.  Not handy at all.  Is there something I can do about this?

[Trailrunnner]

I have restarted the watch, put my headphones in pairing mode, turned off my phone, and my Fitbit still won't see the headphones. Help!

[LaMort66]

Did anything work for you?  I also have an X3 headset and it won't pair with my Versa.

[2525Nanu]

thank you was not until I scrolled down to your advice that it worked.

[Pduarte67]

How I can connect same speaker Jaybird x

X3 to Fitbit versa 2? I've trying several times, it shows other devices but the Jaybird.

[Pduarte67]

Finally I found the solution myself, by reading the Jaybird X3 set up instructions, and got the connection to my Versa 2:

1- if you are not able to see your Jaybird speaker device from your SW

2- switch off your Jaybird X3

3- Then switch on again and VERY Important: hold the switch On button till the green lights and a little beep sound

4- you magically be able to discover your device listed

5- select it and that's it!!!

[BCoonce]

Marco G.

Thank you for your advice but I have tried these steps multiple times ensuring all my other devices are turned off and my Versa2 will still not recognized by wireless earbuds to pair.  Any other suggestions?

Thanks,

Brenda 

[FitKeeBit]

Thanks a lot! this helps and works so well after been trying to pair device all night 🙂