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Versa won't download music

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‎05-17-2020 03:50 - last edited on ‎06-23-2020 14:58 by Fitbit Moderator

‎05-17-2020 03:50 - last edited on ‎06-23-2020 14:58 by Fitbit Moderator

I have been trying to put music on my versa and it just won't work, done everything it saying to do but nope nothing. I can't even turn it off to restart it. I have had my blaze for years and never had any trouble. But this versa just doesn't cut it

 

 

Moderator Edit: Clarified subject

 

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‎06-23-2020 15:01

‎06-23-2020 15:01

Hello there @Teelani, welcome to the Community Forums. Thanks for the details provided about your Versa's connectivity issue and for taking the time to troubleshoot it.

 

I've seen that you contacted our Support Team after posting here and they were trying to help you but haven't heard back from you since May 21st. If you're still having issues, please reply back to the last email they sent to you so they can continue assisting you. 

 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


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