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Versa won't hold a charge after swimming

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‎04-05-2021 10:51 - last edited on ‎04-06-2021 07:11 by Fitbit Moderator

‎04-05-2021 10:51 - last edited on ‎04-06-2021 07:11 by Fitbit Moderator

Hi! I have had my Versa for a couple of years now and have never had this issue. I went swimming over spring break and now my watch keeps dying on me. I will charge it right before going to bed and by morning it is dead. I bought this watch specifically so I can swim with it on. Please help me fix this. Thank you!

 

Moderator Edit: Clarified subject

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‎04-05-2021 23:08

‎04-05-2021 23:08

It is probable that the watch has water in it. You can check by inspecting the windows on the back with a magnifying glass to look for beads of condensation.

 

This was an issue on older Versas, which don't like hot water and become non waterproof.

 

It may also be a fault with a watch face or the watch itself. Try restarting it [if that hasn't automatically happened by going flat]

 

If that fails try Fitbit Support. They may be able to help you.

Author | ch, passion for improvement.

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