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Versa won't hold a charge

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‎04-18-2021 01:55 - last edited on ‎04-19-2021 07:30 by Fitbit Moderator

‎04-18-2021 01:55 - last edited on ‎04-19-2021 07:30 by Fitbit Moderator

I charged my versa fully on Friday (2days ago) but it has flashed up today to say it’s battery is low at 5%. It usually lasts 4 days if not a few days more. Can anyone suggest why the charge is holding?

 

Moderator Edit: Clarified subject

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‎04-19-2021 07:31 - edited ‎09-04-2023 05:53

‎04-19-2021 07:31 - edited ‎09-04-2023 05:53

Hi there, @Squidgit84. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. 

I've seen you reached out to our Support Team after posting here and they offered you assistance. If you still need help, please feel free to contact them back.

Maria | Community Moderator, Fitbit


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