06-04-2019 17:24
06-04-2019 17:24
My Versa worked great for a long time, then I suddenly got a message that the clock face I was using was no longer supported. I've tried 2 different clock faces since then, and it seems like my Versa will no longer hold a charge more than a couple hours. After the first time it happened, I thought it might be because some clock faces constantly update stats, so might be draining the battery. So I tried anohter one that didn't seem like it would constantly update stats, and have the same problem.
I would think if this was the issue, though, no one would use any of these types of clock faces. What else would the problem be?
06-05-2019 04:00
06-05-2019 04:00
Hi @bmorg57 Try restarting your Versa several times and change the clockface to one of the Fitbit ones and see how it goes. If it continues to go flat quickly, please come back here.
Also try the charging tips in THIS Help Article on troubleshooting charging problems.
Helen | Western Australia
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