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Versa won't hold the charge

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‎06-30-2021 15:03 - last edited on ‎06-30-2021 18:02 by Fitbit Moderator

‎06-30-2021 15:03 - last edited on ‎06-30-2021 18:02 by Fitbit Moderator

I will charge up my versa to over 50% and within 8 hours it's at 8%. I have tried turning off notifications and all the different things to save battery but it's not working. Can anyone help?

 

 

Moderator Edit: Clarified subject

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‎06-30-2021 18:01 - edited ‎09-18-2023 05:34

‎06-30-2021 18:01 - edited ‎09-18-2023 05:34

Hi there, @Hperry. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

Besides the notifications, please keep in mind that the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-30-2021 18:01 - edited ‎09-18-2023 05:34

‎06-30-2021 18:01 - edited ‎09-18-2023 05:34

Hi there, @Hperry. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

Besides the notifications, please keep in mind that the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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