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Versa won't pair with any of my devices

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‎05-02-2020 19:50 - last edited on ‎06-26-2020 13:40 by Fitbit Moderator

‎05-02-2020 19:50 - last edited on ‎06-26-2020 13:40 by Fitbit Moderator

Fitbit versa won't connect to S9 or S20, have factory reset device and its now stuck on the pair to phone screen.

 

Moderator Edit: Clarified subject

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‎06-26-2020 13:43 - edited ‎03-03-2024 09:39

‎06-26-2020 13:43 - edited ‎03-03-2024 09:39

Hello @MissMolly12, welcome to the Community Forums. Thanks for the details provided in your post about the difficulties you've been having when trying to pair your Versa . I'll be glad to help you.

If you haven't done so yet, please follow the troubleshooting steps provided in this help article: Why can't I set up my Fitbit device?

Let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-26-2020 13:43 - edited ‎03-03-2024 09:39

‎06-26-2020 13:43 - edited ‎03-03-2024 09:39

Hello @MissMolly12, welcome to the Community Forums. Thanks for the details provided in your post about the difficulties you've been having when trying to pair your Versa . I'll be glad to help you.

If you haven't done so yet, please follow the troubleshooting steps provided in this help article: Why can't I set up my Fitbit device?

Let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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