06-28-2019 20:59
06-28-2019 20:59
I did a factory reset on my versa coz the heart rate, steps and calories weren't working.. Now it won't power back on and shows a blank screen.. Could someone help.
06-29-2019 05:58
06-29-2019 05:58
@drpriyarao welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on after performing a factory reset.
I'd like you to try the troubleshooting steps that are listed in this help article. After trying these steps, charge your Versa for 2-3 hours and see if it gets back to life.
Keep me posted on the outcome!