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Versa won't power on after factory reset

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‎06-28-2019 20:59

‎06-28-2019 20:59

I did a factory reset on my versa coz the heart rate, steps and calories weren't working.. Now it won't power back on and shows a blank screen.. Could someone help.

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‎06-29-2019 05:58

‎06-29-2019 05:58

@drpriyarao welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on after performing a factory reset.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After trying these steps, charge your Versa for 2-3 hours and see if it gets back to life.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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