01-26-2020
07:33
- last edited on
01-27-2020
04:45
by
JuanJoFitbit
01-26-2020
07:33
- last edited on
01-27-2020
04:45
by
JuanJoFitbit
Please assist.
i can not retrieve whatsapp messages on my versa watch
i have checked all the apps and they are correct
Moderator edit: updated subject for clarity
01-27-2020 04:44
01-27-2020 04:44
@Sonya-kolman, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't receive WhatsApp notifications. Thank you for trying to get this issue resolved before contacting our forums.
I would like to know what is the brand and model of your phone.
In the meantime, try the troubleshooting steps that are listed in this help article. After trying these steps, monitor the WhatsApp notifications and see if the issue gets fixed.
Keep me posted on the outcome.