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Versa won't receive call notifications

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‎09-26-2020 06:59 - last edited on ‎10-02-2020 17:46 by Fitbit Moderator

‎09-26-2020 06:59 - last edited on ‎10-02-2020 17:46 by Fitbit Moderator

My fitbit versa 2 used to tell me who was calling but abuot 2 weeks ago it just stopped. My watsap and messages and emails and everything else works just fine. I do get a missed call once they have hung up. I've checked all my settings and can't find anything that alters this, please can anyone help, I have to have my phone on silent for work and its now driving me insane, cheers

 

Moderator Edit: Clarified subject

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‎10-02-2020 17:45

‎10-02-2020 17:45

Hi @amandatory, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for checking your settings before posting over here. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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