help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't receive notifications from Snapchat

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-03-2019 18:46 - last edited on ‎12-04-2019 03:56 by Fitbit Moderator

‎12-03-2019 18:46 - last edited on ‎12-04-2019 03:56 by Fitbit Moderator

Why is this happening?! Its really annoying, anyone else with the same issue?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-04-2019 03:55

‎12-04-2019 03:55

@Khi, welcome to our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it's not receiving notifications from Snapchat.

 

Please let me know what is the brand and model of your phone. In the meantime, try the troubleshooting steps that are listed in this help article in order to fix the issue.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎12-04-2019 04:41

In response to JuanJoFitbit

‎12-04-2019 04:41

I have a Samsung Galaxy S9+
Best Answer
0 Votes

‎12-07-2019 08:12

In response to Khi

‎12-07-2019 08:12

@Khi, I'm sorry for the late response.

 

Our team is aware of the issue and are actively working in order to identify a resolution as quickly as possible.

 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes