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Versa won't receive notifications from my Samsung 9 Plus

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-29-2020 18:19 - last edited on ‎10-30-2020 08:50 by Fitbit Moderator

‎10-29-2020 18:19 - last edited on ‎10-30-2020 08:50 by Fitbit Moderator

I have rest my Versa , taken it off the Samsung 9 plus, reconnect it all notice is on but nothing.  Help

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎10-30-2020 07:15

‎10-30-2020 07:15

Hi @kaminer 

Welcome to the forum. I'm sorry to hear you are having an issue with notification. Perhaps this ARTICLE can help you. 

Marci | Bellevue, WA
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‎10-30-2020 07:37

In response to MarciM

‎10-30-2020 07:37

I have done all of that still nothing
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‎10-30-2020 08:55 - edited ‎03-06-2024 05:06

In response to kaminer

‎10-30-2020 08:55 - edited ‎03-06-2024 05:06

Hi there @kaminer, welcome to the Community Forums. I'm sorry to hear that your Versa isn't receiving notifications from your Samsung 9 Plus, I understand where your concern is coming from. Thanks for already troubleshooting this issue prior to posting here, I'll be glad to continue helping you.

Are you getting any error message when trying to set up or receive notifications? Keep in mind you won’t see notifications on your Fitbit device if you turned on the do not disturb or sleep mode setting on your device. To change these settings, see How do I navigate my Fitbit device?

Thanks for helping out @MarciM!

I'm looking forward to your response. 

Maria | Community Moderator, Fitbit


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‎10-30-2020 09:52

In response to MarreFitbit

‎10-30-2020 09:52

I get nothing and it is not on do not disturb or sleep
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‎10-30-2020 13:15

In response to kaminer

‎10-30-2020 13:15

Try the android tips. 

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