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Versa won't receive notifications from my phone

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‎09-21-2020 14:47 - last edited on ‎09-21-2020 14:56 by Fitbit Moderator

‎09-21-2020 14:47 - last edited on ‎09-21-2020 14:56 by Fitbit Moderator

Hey guys so my Fitbit Versa one isn't connected by means of text messages or phone calls they're not appearing to go through to my wrist as they used to be. everything else is connected and turned on notification settings turned on to receive but just can't seem to figure out why it's not going through please help. I've restarted resynced I just can't figure it out.

 

 

Moderator Edit: Clarified subject

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‎09-21-2020 14:58 - edited ‎04-06-2024 04:12

‎09-21-2020 14:58 - edited ‎04-06-2024 04:12

Hi there @kiannar33, welcome to the Community Forums. I'm sorry to hear that your notifications aren't coming through your Versa, I understand where your concern is coming from. Thanks for the details provided in your post and for your time and efforts in trying to solve the issue prior to posting here. I'll be glad to continue assisting you. 

Please follow the troubleshooting steps provided here: Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-21-2020 14:58 - edited ‎04-06-2024 04:12

‎09-21-2020 14:58 - edited ‎04-06-2024 04:12

Hi there @kiannar33, welcome to the Community Forums. I'm sorry to hear that your notifications aren't coming through your Versa, I understand where your concern is coming from. Thanks for the details provided in your post and for your time and efforts in trying to solve the issue prior to posting here. I'll be glad to continue assisting you. 

Please follow the troubleshooting steps provided here: Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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