Versa won't record the correct swim lengths

[Wendyjs54]

I bought the Versa for swim tracking, at first it was brilliant, but after the recent update it won't record the correct swim lengths ... I've just done a 50 length swim but it only recorded 36 ... the length of the pool is correct on Versa ... any ideas?

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @Wendyjs54, it's great to see you around.

In addition to completing only a handful of laps or stopping to rest often, inconsistencies in your swim data may be caused by any of the following:

• Stopping to rest midway across the pool
• Resting for longer than 60 seconds after completing a pool length
• Changing stroke type midway across the pool
• Swimming with a kickboard or not using your hands
• Swimming less than the minimum duration set to be auto-recognized
• The units for the pool length setting don't match the units you use for your Fitbit settings. For example if you measure length in feet and inches, and specify a pool length in meters. For more information, see How do I update my Fitbit settings?

I hope this helps, let me know the outcome.