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Versa won't respond to anything

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‎11-05-2022 20:01 - last edited on ‎11-08-2022 03:28 by Fitbit Moderator

‎11-05-2022 20:01 - last edited on ‎11-08-2022 03:28 by Fitbit Moderator

Midday yesterday I noticed my half charged Fitbit wouldn't show me the time. I tried double tapping and pressing the button but nothing. When I took it off I noticed the back green light was also unresponsive. I tried holding the buttons for 10 to15 seconds (to restart it), no response. It will no longer sync, but it was at half full the last time it did sync. When I try to charge it, it gets warm and makes a high pitched noise. I've looked at the firmware and everything, any advice would be appreciated.

 

 

Moderator Edit: Clarified subject

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‎11-07-2022 03:39

‎11-07-2022 03:39

Hi @Active0124 It sounds to me like it has died. How old is it? You might need to get a new one.

Community Council Member

Helen | Western Australia

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