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Versa won't restart after factory reset

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‎08-16-2020 13:50

‎08-16-2020 13:50

My Versa stopped tracking my heart rate. After resetting it for several times with no result I factory reset it. Right now it doesn't respond to any pressing of the buttons. I tried all options (all three buttons pressed, only two...). Please, could someone tell me what do I do next ?

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‎08-17-2020 01:15

‎08-17-2020 01:15

Affects me also and now won't even recognise Fit bit for resetting app.

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‎08-17-2020 16:56

‎08-17-2020 16:56

This is the same issue my Fitbit Versa is having. After a factory reset it is completely dead, have tried charging, following all reset procedures as per instructions, but still k nothing. I only purchased it in December 2019 as a gift for my young daughter. She is understandably upset - please advise what to do from here. Thank you.

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