help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't restart

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-21-2020 12:45 - last edited on ‎02-22-2020 04:40 by Fitbit Moderator

‎02-21-2020 12:45 - last edited on ‎02-22-2020 04:40 by Fitbit Moderator

After a shutdown on my Versa, it won’t restart?  It ran down to 0 %, so I charged it to 100%, when it was fully charged the time was off 2 hours so I wanted to do a restart, 

anybody have any ideas?

thanks

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-22-2020 04:39

‎02-22-2020 04:39

@CLLatham, welcome to our Fitbit Community! Regarding restart issues that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they assisted you via email. Please reply to their recent email with the information they requested in order to follow up and assist you accordingly.

 

We appreciate your patience and time with this.

 

I'll be around if any question arises! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes