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Versa won't show my map

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‎02-12-2024 23:36 - last edited on ‎02-13-2024 05:56 by Fitbit Moderator

‎02-12-2024 23:36 - last edited on ‎02-13-2024 05:56 by Fitbit Moderator

Versa 2 syncs but no longer shows activity on a map

Moderator Edit: Clarified subject

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‎02-13-2024 05:54 - edited ‎02-13-2024 05:55

‎02-13-2024 05:54 - edited ‎02-13-2024 05:55

Hi there, @SIM-3068. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 2 is not showing your map. I will do my best to help you with this. 

Please keep in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

With that said, after you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout. For more information, see How do I see GPS data captured by my Fitbit device? 

Maria | Community Moderator, Fitbit


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