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Versa won't show text content or contact name

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‎12-12-2019 19:50 - last edited on ‎12-15-2019 09:35 by Moderator Alum

‎12-12-2019 19:50 - last edited on ‎12-15-2019 09:35 by Moderator Alum

Versa shows incoming text notifications but can't see who sent or open to read message. I have Samsung Galaxy S10.

 

 

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‎12-15-2019 09:35

‎12-15-2019 09:35

Welcome to the Community, @Sfk6975.

 

Thanks for letting us know about the issue you are experiencing with your notifications. 

 

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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