02-16-2023
09:56
- last edited on
02-16-2023
10:03
by
MarreFitbit
02-16-2023
09:56
- last edited on
02-16-2023
10:03
by
MarreFitbit
Haven’t worn my Versa for a long time. Went to Fitbit app and ran thru steps. Said it was finished and had synced but wrong date and time.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-17-2023 05:05 - edited 06-13-2023 08:58
02-17-2023 05:05 - edited 06-13-2023 08:58
@grousehill Thanks for getting back.
Did you restart your Versa as suggested here? If the restart didn't help and your Versa is still not tracking your data, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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02-16-2023 10:06 - edited 10-15-2024 03:16
02-16-2023 10:06 - edited 10-15-2024 03:16
Hi there, @grousehill. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.
I'd recommend restarting your Versa and then, please sync it twice in a row. It might take a couple of syncs in order to update the time and date as it hasn't synced for a long time.
If the issue persists, try changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-16-2023 12:26
02-16-2023 12:26
02-17-2023 05:05 - edited 06-13-2023 08:58
02-17-2023 05:05 - edited 06-13-2023 08:58
@grousehill Thanks for getting back.
Did you restart your Versa as suggested here? If the restart didn't help and your Versa is still not tracking your data, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...