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Versa won't stay charged and has lines on screen

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‎10-24-2020 03:39 - last edited on ‎10-26-2020 19:23 by

‎10-24-2020 03:39 - last edited on ‎10-26-2020 19:23 by

Watch won't stay chared and lines going thru the face of watch

 

 

Moderator edit: subject for clarity 

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‎10-26-2020 19:21

‎10-26-2020 19:21

Welcome to the Fitbit Community, @Debmaest.

 

I am sorry to hear your watch won't stay charged and has lines on screen. I am here to help. I've shared your post with our Support team and they've mentioned that you already have a case with them regarding this issue. I've sent these details to them and they will be contacting you soon. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox for further assistance.

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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