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Versa won't stay charged

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‎09-22-2019 11:37 - last edited on ‎09-25-2019 05:31 by Fitbit Moderator

‎09-22-2019 11:37 - last edited on ‎09-25-2019 05:31 by Fitbit Moderator

Thing won’t charge stay charged pair up to the WiFi pair up to my phone keep time right I have reinstalled reset wth am I supposed to do now ready to put a hammer through it.

 

 

Moderator edit: updated subject for clarity

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‎09-25-2019 05:31

‎09-25-2019 05:31

@Cf74 welcome to our Fitbit Community! By the way, I'm sorry for the late response. However, I'm happy to assist you with your Versa since it won't stay charged.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it stays charged.

 

Regarding the syncing issue, please follow the steps described in this help page and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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