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Versa won't stay connected with my phone

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‎11-29-2019 21:46 - last edited on ‎03-21-2023 12:42 by Moderator Alum

‎11-29-2019 21:46 - last edited on ‎03-21-2023 12:42 by Moderator Alum

My Fitbit has had nothing but issues since I did an update on it. 

It won't stay connected with my phone. (asunf a9+) 

 

I have done everything that I can think of and everything that i have read online

 I've restarted the watch and my phone 

Updated the app, deleted and reinstalled the app. Reset the watch to factory settings 

I'm about to throw the thing in the trash as it is completely worthless to me. 

 

Has anyone else had this issue? 

 

I honestly want a refund. 

 

 

 

Moderator edit: subject updated for clarity

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‎11-29-2019 22:49

‎11-29-2019 22:49

Hi @Brittany102415   What phone are you using? Is that a typo, or something I have never heard of

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Helen | Western Australia

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