Versa won't stay powered/on

[AthenaH]

A few days ago, I had experienced issued with my versa. At first, I charged it a little to make sure it did not die. The time changed while charging! Later, it self-adjusted and then shut off automatically. Now, the device won't even turn on even though it had been fully charged. Is there anything I can do to fix this?

Moderator edit: format

[SunsetRunner]

Try a Restart and do it several times if necessary.

[JuanJoFitbit]

@AthenaH, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the display won't turn on.

In addition to the restart process that @SunsetRunner shared, I'd like to know if your Versa turns on when put it on the charger. Also, I would like to know if you have charged it for 2-3 hours, which is the time that the Versa usually takes to get fully charged.

Finally, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

Looking forward to your response.