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Versa won't sync and Fitbit App logs me out

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‎06-27-2018 22:51 - last edited on ‎10-12-2021 19:45 by Fitbit Moderator

‎06-27-2018 22:51 - last edited on ‎10-12-2021 19:45 by Fitbit Moderator

My versa is not syncing at all. I have tried rebooting it, taking it on and off the WiFi, removing the Versace from the app and reinstalling, reinstalling the Fitbit app, and now, the app logs me off and shows an error message when I log back on. 

 

I am am starting to think I should send this back and request my money back. It’s so bad, the clock is almost 2 hours behind. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-27-2018 23:00

‎06-27-2018 23:00

Same issue. My versa won't sync even with all the trouble shooting I kinda want my money

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