Versa won’t sync to new iPads Fitbit app

[Tearose8]

Hi,

Had this Versa for 12 mths synced to old iPad. no problems. Bought new iPad and can’t sync this versa to Fitbit app in new iPad. Help please.

Moderator edit: format

[NellyG · Accepted solution]

Hi @Tearose8  What iPad is it? Is it on the Supported Devices List? Not all iPads are compatable.

Try all the suggestions in THIS Help Article on syncing problems.

[Tearose8]

Hi,
Thanks so much for replying to my problem. I have since found out that my new iPad Air 10.5 is not yet on the compatable list. Great to have such generous daughters who bought me this latest iPad though. Hopefully the wait won’t be too long so my iPhone will have to do till then.
Regards tearose8

Sent from my iPad

[NellyG]

I hope it isnt too long too. Annoying to have a lovely new iPad that your fitbit wont talk to!