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Versa won't take a charge

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‎01-26-2020 13:56 - last edited on ‎01-27-2020 04:21 by Fitbit Moderator

‎01-26-2020 13:56 - last edited on ‎01-27-2020 04:21 by Fitbit Moderator

I had my Versa on yesterday throughout an activity with mild water. My battery was running down and I came come to charge it. Now my Versa is not charging at all while connected to the battery plug or showing that it is being charge.

 

 

Moderator edit: updated subject for clarity

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‎01-27-2020 04:20

‎01-27-2020 04:20

@Ori1976, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on or take a charge even though you have plugged it on the charger.

 

I would like you to try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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