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Versa won't track sleep

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‎12-26-2018 06:41 - last edited on ‎11-18-2021 17:42 by Fitbit Moderator

‎12-26-2018 06:41 - last edited on ‎11-18-2021 17:42 by Fitbit Moderator

I received my Fitbit Versa yesterday.   I woke up this morning to look at my sleep patterns, and my sleep wasn't tracked at all.  Anyone else experiencing this? If so, how do I fix??

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-26-2018 09:15 - edited ‎12-26-2018 09:18

‎12-26-2018 09:15 - edited ‎12-26-2018 09:18

Hi, which version of Firmware do you have, .19 or .30? You can find this by going to settings, scroll down Device info and press that. On top you will see the version.

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