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Versa won't turn on - Fitbit - Please acknowledge you screwed up

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Is it just pure coincidence that there are all of these reports of "my Versa won't turn on" in the recent month or two?  I've seen a few people hinting that this happened after a firmware update.  That was the case with mine.  I don't expect a canned response from a forum moderator telling me to perform a bunch of troubleshooting steps that ultimately won't work.  I just want Fitbit to step up and take responsibility for botching a firmware update.  This is obviously an issue that requires better messaging on the part of Fitbit.  I've purchased my last Fitbit device.  They've all broken prematurely.  I'm done.

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