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Versa won't turn on after disconnecting it from the charger

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My versa 3 will not turn after connected to charger. Versa 3 completely dead. Tried disconnecting and reconnecting it.

 

Moderator Edit: Clarified subject

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Assuming you have done the cleaning and plugged the charge cable into the computer and the watch battery is still flat.

In all probability it is a faulty charger cable, check the 4 pins are properly located and equally prominent.

Author | ch, passion for improvement.

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Hi there, @Lucwed. Welcome to the Community Forums. Thanks for the details provided in your post. 

As per the description of your post, it looks to me that your Versa's battery is empty and there's something preventing it from being properly charged, which would explain this odd behavior. With that said, I recommend following the steps provided in this help article Why isn't my Fitbit device's battery charging?

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


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If so can charger cable be replaced?

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Thanks for the help response. I tried the recharge your fitbit by holding
down start and bottom left button . Problem solved so far devie is working.
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