Versa won't turn on after factory reset

[AmyBee13]

Hi,  

My Fitbit Versa is two days old, and it was not syncing to my phone properly so have performed a factory reset.  

Now it won't turn on???  Can anyone help?  

I've tried all the holding down the buttons etc and nothing 😢😢

Moderator edit: subject updated for clarity

[NellyG]

Have you tried a factory reset using the buttons (the holding down the buttons thing doesnt tell us much!)

FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

If the device turns on, please go back to the Fitbit app and setup your device back to your account with these steps. Make sure your watch is plugged into a wall plug or a computer, next to the router and that there are no other trackers or devices with Bluetooth on nearby when setting up.  Please log into your account, go to account on the upper right corner, there look for "setup a device" and tap on it. Follow the instructions on the screen and let the watch charge for 2 hours.

[AmyBee13]

Yes I have tried this numerous times but nothing is happen the symbol is not appearing.  

[Yo_its_me]

Mine will not turn on I did the factory reset and I’m really pissed about this ! And yes I’ve tried the “three buttons” but no nothing is working how do I get it to turn on this is so freaking stupid and I’m not happy with Fitbit versa right now it shouldn’t be doing this obviously something is wrong with your guys’d watch if a lot of people’s watches are doing this