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Versa won’t turn on after factory reset

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‎05-11-2019 08:41 - last edited on ‎11-30-2021 11:26 by Moderator Alum

‎05-11-2019 08:41 - last edited on ‎11-30-2021 11:26 by Moderator Alum

my Fitbit won’t turn on after i factory reset it. but i have done it before and it was fine. i don’t know how to get it to turn back on. i have let it charge for days too and order a new charger and charged it on that one. what do i do ?

 

 

Moderator edit: format

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‎05-11-2019 08:58

‎05-11-2019 08:58

Hi, normally I would advice to put your Versa in the charger and connect it to your PC and leave it there for 2-3 hours at least, but since you've already done that, I would advice now to contact Customer Support and tell them what you already tried. 

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