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Versa won't turn on after shutdown

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‎12-31-2019 13:40 - last edited on ‎05-25-2020 06:14 by Fitbit Moderator

‎12-31-2019 13:40 - last edited on ‎05-25-2020 06:14 by Fitbit Moderator

I went to settings on my Fitbit versa and shut it down but now it won't turn on. I have tried charging it, pressing the buttons, but nothing is working how do I turn it back on.

 

 

Moderator edit: format

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22 REPLIES 22

‎12-30-2020 14:11

In response to Hmatt19

‎12-30-2020 14:11

Hi @Hmatt19!

Have you tried charging your Fitbit again?

Then try the combinations.

Maybe the "backup" electricity has run out.

Also what did you do for your workout?

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‎05-11-2021 13:25

In response to NellyG

‎05-11-2021 13:25

It is still not working what do I do with my versa 2

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‎05-12-2021 04:22

In response to Amy.ritchie

‎05-12-2021 04:22

@Amy.ritchie Thank you for participating in our Fitbit Community. Please let me know if your Fitbit Versa 2 vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After trying these steps, charge your watch for 2-3 hours and see if it turns on properly.

 

See you later.

JuanJo | Community Moderator

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