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Versa won't turn on and hot to touch

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‎09-22-2019 09:38 - last edited on ‎09-23-2019 14:04 by

‎09-22-2019 09:38 - last edited on ‎09-23-2019 14:04 by

My Versa randomly stopped working.  I noticed it last night and did a hard reset.  That seemed to reboot it.  I charged it overnight and when I got up to put it on, my Versa was VERY hot to the touch.  Now it won't turn on at all.

 

 

Moderator edit: subject for clarity

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‎09-23-2019 14:08

‎09-23-2019 14:08

Welcome to the Fitbit Community, @Jody26. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit Versa. Thank you for your efforts to resolve this. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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