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Versa won't turn on even after trying to troubleshoot it

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‎08-16-2021 13:44 - last edited on ‎08-16-2021 14:38 by Fitbit Moderator

‎08-16-2021 13:44 - last edited on ‎08-16-2021 14:38 by Fitbit Moderator

My versa won’t turn on. I have tried a reset, cleaned charger and watch, tried a new charger and still nothing. What can I do?

 

Moderator Edit: Clarified subject

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‎08-16-2021 14:40 - edited ‎10-25-2023 17:01

‎08-16-2021 14:40 - edited ‎10-25-2023 17:01

Hi there, @Casifit. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

I've seen that you contacted our Support Team to report about this issue and they've already assisted you. If the steps they provided you didn't work, please feel free to contact our team back by using the reference number you were given during your chat so they can continue assisting you. 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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