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Versa won’t turn on just black screen

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‎04-13-2020 02:34

‎04-13-2020 02:34

My Versa can not turn on, just black screen. Tried charging it over night but nothing happened this morning.

Does  anyone have a solution? 
Thanks 

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‎04-13-2020 03:41

‎04-13-2020 03:41

This is the 2nd time this has happened to me. I called the 1st time & Fitbit support team got it working.

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‎04-13-2020 04:05

In response to Cute2kids

‎04-13-2020 04:05

Thanks for your reply.... do you have a number to reach them on... can understand it may not be as quick with current situation 

Julie 

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