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Versa won't turn on or charge

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‎07-29-2020 06:52 - last edited on ‎07-31-2020 13:41 by Fitbit Moderator

‎07-29-2020 06:52 - last edited on ‎07-31-2020 13:41 by Fitbit Moderator

Several days ago my fit bit versus stopped working while I was wearing it, went completely dead. Put it on the charger overnight, and in the morning it would not turn on, it showed no light or anything. Have tried several times since to charge after having cleaned all of the pins on the charger and the back of the fit bit. Assuming I need to get a new battery. How do I get a new battery?

 

 

Moderator Edit: Clarified subject

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‎08-04-2020 08:09

In response to MarreFitbit

‎08-04-2020 08:09

Well, I'm just trying to figure out if another fitbit is worth a monthly $17.69 price. I'll probably wait until the versa 3 is announced and get the last versa 2 which hopefully goes bad 11.5 months in and the replacement ends up being a versa 3.

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