10-08-2020
15:23
- last edited on
10-09-2020
12:04
by
MarreFitbit
10-08-2020
15:23
- last edited on
10-09-2020
12:04
by
MarreFitbit
Versa went dead and when I put it on to charge no lights came on. Still dead. Did not charge.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-09-2020 12:09 - edited 10-11-2023 03:48
10-09-2020 12:09 - edited 10-11-2023 03:48
Hi there @Esward79, welcome to the Community Forums. I'm sorry to hear that your Versa isn't turning on or charging, I understand where your concern is coming from. I'll be glad to help you.
While reading your post I was wondering if your Versa vibrates when you connect it to the charger? If it doesn't, please try the recommendations below:
If the above steps don't work, I'd suggest performing a restart by following the steps below:
Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-09-2020 12:09 - edited 10-11-2023 03:48
10-09-2020 12:09 - edited 10-11-2023 03:48
Hi there @Esward79, welcome to the Community Forums. I'm sorry to hear that your Versa isn't turning on or charging, I understand where your concern is coming from. I'll be glad to help you.
While reading your post I was wondering if your Versa vibrates when you connect it to the charger? If it doesn't, please try the recommendations below:
If the above steps don't work, I'd suggest performing a restart by following the steps below:
Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...