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Versa won’t turn on or charge!

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‎12-30-2019 14:25

‎12-30-2019 14:25

Hi, 

my versa said low battery but had died before I charged it. So I have left it now on two separate occasions to charge all day, and it will warm up but will not turn on. I have also tried other suggested methods such as holding two and three buttons down. But no response at all! Any help?

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4 REPLIES 4

‎12-30-2019 14:46

‎12-30-2019 14:46

Does the display panel show 100%. After I updated the new software last week it's taking at least 30 seconds and I hold down Multiple buttons, this used to take one button and a few seconds, if it's still under one year then Warranty replacement. Goodluck. 

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‎12-31-2019 02:54

In response to SunsetRunner

‎12-31-2019 02:54

Hi! Nothing shows at all! Held down multiple buttons for up to 3 mins!

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‎12-31-2019 11:30

In response to meganld

‎12-31-2019 11:30

Is this still under warranty?
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‎01-01-2020 03:27

In response to SunsetRunner

‎01-01-2020 03:27

How long is the warranty? I bought it through very.co.uk not the fit bit official site

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