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Versa won't turn on or charge

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‎04-29-2020 18:41 - last edited on ‎04-30-2020 16:09 by

‎04-29-2020 18:41 - last edited on ‎04-30-2020 16:09 by

My Fitbit will not charge or come on anything I can do to make it work? I tried the process several times and still nothing

 

 

Moderator edit: subject for clarity

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‎04-30-2020 16:08

‎04-30-2020 16:08

Welcome to the Fitbit Community, @jessica1220. 

 

I am sorry to hear your Fitbit Versa won't turn on or charge. Thanks for trying to resolve this and I am here to help. I recommend following our complete troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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