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Versa won't turn on or take a charge

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‎08-13-2019 13:38 - last edited on ‎08-14-2019 04:53 by Fitbit Moderator

‎08-13-2019 13:38 - last edited on ‎08-14-2019 04:53 by Fitbit Moderator

Hi. I bought my fitbit versa before 8 month and from yesterday doesn’t show any life signal . Not charging , can’t hard reset. Nothing. Anyone had same problem?

 

 

Moderator edit: updated subject for clarity

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‎08-16-2019 12:25

In response to JuanJoFitbit

‎08-16-2019 12:25

It’s not working at all. Im try everything but still dead. Guy in the service said the battery is gone. 

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‎08-14-2019 04:53

‎08-14-2019 04:53

@Konkoly welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on or take a charge.

 

I'd like you try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-16-2019 12:25

In response to JuanJoFitbit

‎08-16-2019 12:25

It’s not working at all. Im try everything but still dead. Guy in the service said the battery is gone. 

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‎09-25-2019 03:07

‎09-25-2019 03:07

Saying that download  the fitbit app

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‎09-25-2019 03:10

In response to Konkoly

‎09-25-2019 03:10

Light is thair but not activeting

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