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Versa won't turn on or take a charge

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‎12-30-2019 07:57 - last edited on ‎01-01-2020 06:41 by Fitbit Moderator

‎12-30-2019 07:57 - last edited on ‎01-01-2020 06:41 by Fitbit Moderator

My versa wasn't syncing, so I shut it off, now it won't come back on. 

It had 85% charge when I shut it off, so that shouldn't be an issue. We did have some power flickers while it was on the charger. Did it get fried?

 

 

Moderator edit: updated subject for clarity

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‎01-01-2020 06:41

‎01-01-2020 06:41

@Dramma, I'm sorry for the late response. However, let me welcome you to our Fitbit forums.

 

I'm happy to assist you with your Fitbit Versa since it won't turn on or take a charge.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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