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Versa won't turn on or take a charge

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‎05-27-2020 02:30 - last edited on ‎06-29-2020 06:38 by Fitbit Moderator

‎05-27-2020 02:30 - last edited on ‎06-29-2020 06:38 by Fitbit Moderator

Yesterday I took my Fitbit to the beach but now it won’t turn on so last night I put it on charge but it still won’t turn on

 

please help.

 

 

Moderator edit: updated subject for clarity

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‎06-29-2020 06:37

‎06-29-2020 06:37

Hi @Will_holloway, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa won't turn on or take a charge. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone and email. In case more assistance is needed, please reply to their email and they'll be glad to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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