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Versa won't turn on unless it's connected to the charger

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‎07-04-2021 16:55 - last edited on ‎07-05-2021 14:26 by Fitbit Moderator

‎07-04-2021 16:55 - last edited on ‎07-05-2021 14:26 by Fitbit Moderator

I see another thread on this that was closed in May 2021. Moderator mentioned as last post to start new thread. Have tried everything in previous post. When docked I was able to turn off but now I can't turn on as I need to unlock to do so and it dies immediately. Help!

 

 

Moderator Edit: Clarified subject

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‎07-05-2021 14:27 - edited ‎03-20-2024 06:19

‎07-05-2021 14:27 - edited ‎03-20-2024 06:19

Hi there, @StevotheHab. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

Since you've exhausted all troubleshooting steps provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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