Versa won't turn on unless it's on the charger

[Amandaskinney]

I’ve had issues since I bought it with strange syncing and such and now it won’t turn on or restart unless it’s on the charger. It’s 100% charged. It’s less than 18 months old and contact support and they say there is nothing they can do. No wonder the warranty is only a year! Very frustrated with the quality of the versa and how fit bit handles internal hardware issues.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Amandaskinney, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa stopped turning on unless it was on the charger. I'm also sorry to hear that it's no longer under warranty.

The warranty period is good for 365 days, starting from the date of the first setup. I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.