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Versa won't turn on

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‎09-14-2018 10:59 - last edited on ‎09-16-2018 04:39 by Moderator Alum

‎09-14-2018 10:59 - last edited on ‎09-16-2018 04:39 by Moderator Alum

My Versa is dead (was 100% charged) yesterday. Will not turn on even with holding left and right button, nothing while in charger. It’s only 3 months old, I've cleaned connections, please help!

 

 

Moderator edit: subject for clarity

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‎09-16-2018 04:42 - last edited on ‎09-10-2025 17:18 by Fitbit Moderator

‎09-16-2018 04:42 - last edited on ‎09-10-2025 17:18 by Fitbit Moderator

A warm welcome to the Community @KellyAT05.

Thanks for troubleshooting this by yourself. Upon checking with our support team, I was told that you have already created a case with them. I know they will be glad to help you out and provide you with a solution.

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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